The cybersecurity research firm reported that the call log data of about 20 million customers of Vodafone’s Idea (Vi) network was leaked and accessed by cybercriminals; the telecom operator denies the breach.
Cybersecurity research firm CyberX9 claimed in its report that the call records of 20.6 million Vi postpaid customers were leaked due to a vulnerability in the company’s systems.
The report further claims that the leaked data includes call time, call duration, call location (location), user full name, SMS address details and roaming details.
Although Vi denied the claim, saying there was no data breach and that the report was “false and malicious”.
The company said it was aware of “a potential vulnerability in its billing communications” and “immediately fixed it” and conducted a thorough forensic analysis to “ensure there was no data breach.”
Vodafone Idea said it conducts “regular reviews” and audits to strengthen its security infrastructure.
However, CyberX9 said the company’s claim that they conducted a forensic examination was absurd.
According to CyberX9, the call logs and other data of millions of Vi customers have been leaked and accessed by hackers over the past two years.